Tuesday, July 7, 2009

Where the Heck Did June Go?

Time to start making excuses - lots of them for not blogging, or even twittering much, in the past month. It is hard to believe that it is July and we are into full summer swing, but indeed it is.

The spring is normally a very hectic time at Firebrand, given the intensity of preparing and executing our presence at BookExpo and other conferences and the follow up from each.

This spring, however, was nearly unprecedented. Here is what I was up to in the last month alone:

The biggie: Ingram Publisher Services is now live on our Title Management Enterprise software and Eloquence Metadata Solutions. This project was run beautifully by our own Ben Todd with the Ingram team including Shelia Leslie, John Reale, Kent Craig, Terry Morrison and crew. This project, more than most, had many simultaneous initiatives which needed to come together at once including a large Onix-based data conversion, title info imports from spreadsheets, multiple interfaces to and from Title Management, Indesign integration for sales catalogs, not to mention training of the outstanding account reps at Ingram, along with the 60+ publishers that they service. Heck, even I was back to writing SQL stored procedures, building Indesign templates and helping with data cleanup to help make the project successful. We had Alan Katzen in Newburyport building Single-Sign On capabilities for Active Directory, Bill Bennett configuring Onix, Jonathan Hess building procedures to link to Ingrams Content Management System and Rob Stevens handling imports. Virtually everyone at Firebrand was involved running our latest Title Management application - Version 7 - through the gauntlet of testing lead by Susan Burke and Barbara Blanchette. The culmination of this project took place in one frenetic week (or two) in June, with the added obstacle of some unexpected hardware failure in the test environment. To make things really interesting, we needed to push up the scheduled date, by three weeks, for the Childrens sales catalog, which needed to be generated from Title Management within days of go-live. Not to say that this project is done, as there is still plenty to do as we shift gears to support the IPS business intelligence initiatives.

At AAUP, Fran Toolan and I met with Susan McIntosh and Phillip Cercone from McGill University Press and are pleased to welcome them aboard as Eloquence Customers.

Long time Eloquence customer, Gospel Light, is migrating to our complete Title Management Enterprise software, integrating with their newly selected Microsoft Great Plains ERP and soon-to-be-developed Ektron based website CMS. Gospel Light is a great team to work with, based in Ventura, CA and we are looking forward to expanding our relationship.

NetGalley has been moving right along, boasting nearly 300 active titles available for advanced reading and more than 40 publishers. Momentum, momentum, momentum is the key, and working with the bloggers at NetGalley has been a real treat. What a great vibe at BEA!

Southern Illinois Press is now live at SIUPress.com. I didn't have anything to do with this, but I am listing it anyway. Mainly because I wasted time in June (that I didn't have) browsing through their site. This site is pretty cool because it has been integrated with University of Chicago's Distribution Center shopping cart, which usually turns out to look like a bolt-on, but in this case has been nicely integrated with a common navigation and graphics.

Discovery House Publishers is now live with Title Management Enterpise, although I didn't have much to do with that go-live as well, as the ever-dependable ninja Paul Milana guided them through data conversion, configuration, training and report development. Maybe I coached a little bit, but not much.

Our good friends Keith and Beatrice Ashfield at Caslon Marketing Services have adopted our Ecommerce Solutions for the Kogan Page USA website, connected to their existing installtion of Title Management Enterprise. Brock Lyman will be heading up that initiative, with Microarts providng the graphic design, and we look forward to announcing the launch of their site in a few months.

Texas A&M University Press is ever-so-close to pulling the trigger on their new website (hopefully by the time you read this, it will be live). During this project, we finally began to recognize and define 'the abyss' between development and go-live. Having been through it many times before, you would think we would expect it, but optimistic to a fault, it surprised us again. Once the site is 'finished', there is always the little stuff and with this site, we recognized that the site is providing visibility to many other issues, like a a tricky data conversion in Title Management, or very fine modifications to behavior that you can't plan until you can get your hands on all the functions of the site. In any event, the site is really well executed, in my huble opinion, and Texas A&M now has a really solid foundation for the future. The graphic design of the site was prepared by our friends at Microarts. Take a look at http://www.tamupress.com. Now we move on to integrating all of the core functions in Title Management Enterprise in College Station. Go Aggies!

University of Alabama Press is well under way on their new Title Management Enterprise installation, starting with their new website. Jen Hurd and Tolga Tuncer are heading up that effort. Between the Aggies, Cornhuskers and Crimson Tide, our publishing clientele are really shaping up for a real grudge match.

During all of this, we have run Title Management Version 7 through extensive testing (everyone in the company focused on this) and we are now releasing it to existing customers. Although we have been releasing to new customers since October, we needed to build in support for backwards-compatibility and a migration strategy for existing customers - a tricky proposition. But it is done and in the box. Version 7.1 is underway and is anticipated as a "quick release" bringing on some key new functions. It will be Susan Burke's job to fend off all "non-essential requests" to keep on track for end of summer. Good luck with that.

Of course, much of my effort has been working on new prospects, and our pace continues unabated. We have several new publishers in the works, with a couple of major ones thrown in to keep it interesting. When the ink dries, you will hear about them as well. Suffice it to say that we continue to build our community and strengthen our future, provided we never, ever stop moving forward (that is Fran's job as Chief Ingniter)

Oh yeah, and we are planning our Community Conference October 6 and 7. A full time job in and of itself.

If you would like to read our community news, visit our website at: Firebrandtech.com

So that is it. My excuses for not blogging once in June, or even twittering much. I hope you are buying it.

4 comments:

Anonymous said...

I guess we'll give you a pass:-) Glad to see that the ECPA community continues to improve its workflow through the use of the Firebrand offerings!

Doug Lessing said...

Amen Michael!

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